Episode #1

Challenges in the Retail 
Real Estate Segment

Scott Morey and Tom McGee discuss the future of retail real estate.

Published on August 18, 2020

Show notes

The retail segment had already been impacted by the Amazon-effect, making online shopping and B2C logistics commonplace for purchasing everything from a carton of milk to a Ferrari.  Developers and owners responded by focusing on entertainment and services tenants that could not be disintermediated by the internet. Vacant anchor spaces were being divided and repurposed for smaller tenant communities. The “new” retail world was well on its way.

Then along came COVID-19. Social activities curtailed. Leading retailers filing for bankruptcy and continued acceleration of online commerce. Now what will happen?

Scott Morey of One11 Advisors and Tom McGee, President and CEO of ICSC, discuss state of the retail real estate segment. Tom brings a unique perspective with his professional services background as Vice Chairman at Deloitte and CEO of ICSC the leading industry association for shopping centers. Listen to their insightful perspectives on the new normal for the retail segment. 

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Our speakers

Scott Morey

Executive Director,
One11 Advisors

Tom McGee

President & CEO,

About the Next Normal

A crisis typically speeds up what was going to happen anyway.  After the longest CRE expansion anyone can remember, the COVID-19 pandemic has pushed forward multiple disruptions to business as usual that have been coming for years.  

This crisis is exposing who was ready for change, and who wasn’t – especially when it comes to leveraging technology strategically.  The winners and losers of the next cycle are being determined by how well companies are positioned to adapt today.

Expectations from operators are changing rapidly.  Landlords are expected to provide service offerings that will only be possible on a modern technology architecture that can support remote requirements, access to information, and integration with new applications/technology.  

Make the investment now to shift your future budget away from custom maintenance effort and customer systems development to benefit from the explosion of new technology solutions that will differentiate the winners in the next cycle.


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Scott has 30 years of experience working in the real estate industry and has worked globally with numerous real estate owners, operators, developers, advisors and users of real estate with the objective of maximizing the value of their holdings.

Tom is the CEO of ICSC, serving the global retail real estate industry by providing its 70,000+ member network in over 100 countries with invaluable resources, connections and industry insights, while actively working together to shape public policy. Tom is also a noted business speaker with frequent appearances on CNBC, Bloomberg and Fox Business.